1. Why choose us?
A. We have a full specification scopes of the machines which can meet our customers every requirements.
B. We have longtime and rich experience on the products manufacturing. If any machine operation questions after sales, we will reply you within 24 hours with solutions. And customer can be rest assured.
C. We value the good relationship with our customers. And we enjoy the good reputation in the business.
2. What's your transportation way?
LCL and FCL by sea, by express (DHL, TNT, UPS) and by air.
One piece is ok. No MOQ requirement
4. How about your packing?
Professional export package,wooden case
5. What are your payment terms?
TT in advance
6. What is the lead time ?
Generally if we have stock, we will deliver the machine in one week. If it need custom made, the lead time will be around 20-50 days which depends on the real situation.
7. How does your factory control the quality?
A: Quality is very important, we take much attention to control our quality from raw materials to the end. We will test every machine before it leaves our factory to make sure it's working good. Our factory has passed CE, ISO, FAD. We also have audit periodically to make sure our products qualified.
8. How long is the guarantee?
Our machine guarantee is for one year for no human damage factor.
9. How should we do if we meet troubles while production.
About our after sale service, if any problems or operation questions, we will show you how to solve it or offer the suggestion accordingly. Also you can send the machine back for repairing or our engineer will go to check it.
10. How can I contact you for details?
my email is develop(@)medica-health.com. My phone number is 0086 13080760233. Please don't hesitate to contact us.